Privacy Policy

At SG Sparkle Solutions, protecting your privacy is a priority. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and services.

Information We Collect

We collect information necessary to provide cleaning services and improve your experience, including:

• Personal Identification Information: such as your name, phone number, and address when you request a quote or schedule a service.
• Service Details: specifics regarding the type and scope of cleaning services you require.
• Payment Information: necessary details to process payments, handled securely by third-party payment processors.
• Usage Data: information about how you interact with our website and services to help us optimize our offerings.

How We Use Your Information

Your information is used to:

• Provide and personalize cleaning services tailored to your needs.
• Communicate with you regarding appointments, updates, and service inquiries.
• Process payments securely and accurately.
• Improve and maintain the quality of our website and services.
• Comply with legal obligations and protect our legitimate business interests.

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with trusted third parties only to the extent necessary for:

• Service delivery, such as scheduling and payment processing providers.
• Compliance with legal requirements, governmental requests, or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under applicable data protection laws, including the GDPR, you have the right to:

• Access and receive a copy of your personal data.
• Request correction of inaccurate or incomplete information.
• Request erasure of your data where applicable.
• Object to or restrict processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Request data portability for data you have provided.

To exercise these rights, please contact us using the physical address below.

Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to enhance user experience, analyze usage, and support functionalities. You can control or disable cookies through your browser settings; however, some features of the website may not function properly without them.

Contact Information

If you have any questions or concerns about this privacy policy or your personal data, please write to us at:

Policy Updates

We reserve the right to update this policy as needed to reflect changes in our practices or applicable law. Changes will be posted on our online platform with updated effective dates.